FAQs
Our Umbrellas
Are the umbrellas all the same size?
Yes, they all have a 2 meter wide canopy with an angle tilt adjustment pole.
Yes, they all have a 2 meter wide canopy with an angle tilt adjustment pole.
What protection do the umbrellas offer against the sun?
All of our umbrellas are made from an ultra-heavy grade UVE99% cover to help block UV rays, while our umbrellas offer a high rating of sun protection we do also strongly suggest you use additional sun safe measures like a hat, sunscreen, sunglasses and appropriate clothing.
All of our umbrellas are made from an ultra-heavy grade UVE99% cover to help block UV rays, while our umbrellas offer a high rating of sun protection we do also strongly suggest you use additional sun safe measures like a hat, sunscreen, sunglasses and appropriate clothing.
"When shade fabric is used for purposes such as shade structures for human protection, the ultraviolet effectiveness (UVE) may not be an accurate guide to the protection provided and may be less than the measured value due to factors including variations in design, height and size of shade structures, stretching of the fabric, the distance of the fabric from the persons, the direction of sunlight, and the physical location of the persons within the shade structure (e.g. at the edge or at the centre)."
Australian Radiation Protection And Nuclear Safety Agency (ARPANSA)
Are they water-proof?
Yes all umbrellas are waterproof, however we suggest air-drying them before storing them back in their bag.
Yes all umbrellas are waterproof, however we suggest air-drying them before storing them back in their bag.
Care instructions
We suggest the umbrella canopy material is wiped down with fresh water, to remove salt & sand, and left to air dry after each use for maximum longevity.
We suggest the umbrella canopy material is wiped down with fresh water, to remove salt & sand, and left to air dry after each use for maximum longevity.
Orders and Delivery
What payment methods are accepted?
We accept Paypal, MasterCard, Visa, Apple Pay and Google Pay
We accept Paypal, MasterCard, Visa, Apple Pay and Google Pay
What is the turn-around time on my order?
We aim to dispatch your order within 3 business days, if your order is super urgent please get in touch via email or Instagram.
We aim to dispatch your order within 3 business days, if your order is super urgent please get in touch via email or Instagram.
Do you ship internationally?
Yes we definitely can ship world-wide, please get in touch via email or Instagram and we can help you out!
Yes we definitely can ship world-wide, please get in touch via email or Instagram and we can help you out!
Returns?
If you don't 100% love your new purchase, please reach out and we'll assist you right away.
If you don't 100% love your new purchase, please reach out and we'll assist you right away.
About us
Where are you based?
We're based in the inner-city suburbs of Sydney, but you can find us most days along the Eastern Suburbs beaches.
We're based in the inner-city suburbs of Sydney, but you can find us most days along the Eastern Suburbs beaches.
How can I stock your products?
If you would like to stock our products please reach out to us below:
If you would like to stock our products please reach out to us below: